The proposer applies for insurance. The insured is the person or risk covered. A nominee is the person named to receive benefits where applicable. These roles can be different; always check the policy's eligibility and definitions.
Some health benefits become available only after a stated period. Initial, specific illness and pre-existing disease waiting periods may differ. Check each one before choosing cover.
No Claim Bonus rewards eligible claim-free motor insurance history with a discount on own damage premium. Declare earlier claims accurately when renewing or changing insurers.
Compare the cover, premium, exclusions, deductibles and benefit limits. Read the policy wording and customer information sheet, where applicable. Ask which benefits are guaranteed and which depend on conditions.
Inform the insurer promptly and follow its instructions. Keep your policy details, bills and evidence of the incident. YFB can help organise documents and follow up; claim decisions and payments remain with the insurer.
General educational information. Cover, eligibility and claim payment depend on the selected policy terms. References are listed within each insurance guide.